Forum Discussion
Vladimi_2738662
15-06-2026SMARTY Pioneer
Sim card
Hello.I have damaged my sim card.Pop up to the store and by a new one.How to deal and what to do in order to activate it and place it on the place of old one?Thanks
1 Reply
- MichaelPSMARTY Moderator18-06-2026
Hello Vladimi_2738662,
If you need to replace your SIM card, you are not required to purchase one, as replacements are provided free of charge.
You can request this via your Smarty dashboard: Menu > Accounts Settings > Manage Plan > Replace SIM.
Otherwise, our support team can also arrange this for you: https://smarty.co.uk/contact.
Michael