Forum Discussion

TobyPik_2600399's avatar
TobyPik_2600399
SMARTY Rookie
15-03-2024

Sim card

I have activated a SIM card for the £20  unlimited offer but it’s saying a SIM card will be sent out, can I use the SIM card I already have

1 Reply

  • Tascha's avatar
    Tascha
    SMARTY Moderator
    18-03-2024

    Hi TobyPik_2600399 hopefully you managed to get this sorted but you would have either needed to wait for the SIM you ordered online to arrive and use that or alternatively, get in touch with our customer support team so they could reassign the SIM you have or help you to cancel your order and set up the SIM you already have