Forum Discussion

MOHAMME_1430963's avatar
MOHAMME_1430963
SMARTY Pioneer
25-01-2023

SIM card issues

Can you please resolve my problem with the SIM card 

3 Replies

  • WaqarAh_2543579's avatar
    WaqarAh_2543579
    SMARTY Pioneer
    14-02-2024

    I put my sim into my mobile but there is no signal in my phone of your sim I put it into my phone 2 hour ago

    • MSF's avatar
      MSF
      SMARTY Guru
      15-02-2024

      WaqarAh_2543579 If you are saying that you have just activated a sim, then it may take a while for it to actually be active.

      Always worth turning the phone off and then on again to try and force the sim to register to the network.

      If nothing after a few hours, start a web chat with the Support Team to investigate.