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MorganB_2542412's avatar
MorganB_2542412
SMARTY Pioneer
12-02-2024

Sim activation

I activated my sim around 5pm today it’s currently 9pm and still hasn’t activated yet any ideas no email to say it’s activated yet 

1 Reply

  • Chalkychap's avatar
    Chalkychap
    SMARTY Trendsetter
    13-02-2024

    Unfortunately MorganB_2542412, SMARTY Mobile's network partner Three UK had  major disruption on 12th Feb, due to problems with the Three UK network and other customer facing systems.

    I'm guessing these issues could have affected some SIM activations.

    Seems to be LESS SMARTY and MORE MALARKEY, on and off since 9th Feb 2024.