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HowardM_1648475's avatar
HowardM_1648475
SMARTY Rookie
02-06-2026

Short code texts not coming through

Hi, I am new to this community.  I am writing in desperation!   Until last Thursday my Interactive Investor (ii) app worked fine - the six digit code came through ok for me to log on to the app.   I have been using the app for years.   Now, suddenly for some reason, I no longer receive the text so cannot log on.  ii are baffled by it as well.

Not only that, I have just discovered can't receive Smarty texts either!!!

Any advice, please?

Howard

1 Reply

  • HowardM_1648475's avatar
    HowardM_1648475
    SMARTY Rookie
    02-06-2026

    Problem solved!   The help guys at Smarty were brilliant and advised me to remove the SIM card, then after reinserting it, turn on airplane mode for 5 seconds and then off again - job done, everyhting back to normal.

    Happy days!!!!