Forum Discussion

Defiant1337's avatar
Defiant1337
SMARTY Maverick
21-10-2023

S23 Ultra Poor Call Quility

Every other call I get the caller complains of it cutting out and not being able to hear me even though its fine at my end and signal strengh is ok (different locations), I've been told the network can fix this with a reset at their end so could someone at Smarty confirm this?

7 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    23-10-2023

    Defiant1337 You are posting on the community forum and we are not employees (in general).

    For the assistance you need, you are best off trying a web chat with the Support Team.

    • Defiant1337's avatar
      Defiant1337
      SMARTY Maverick
      23-10-2023

      Problems reading by the looks of it but you couldn't resist could you, this is why I highlighted this bit "someone at Smarty"

      • MSF's avatar
        MSF
        SMARTY Guru
        26-10-2023

        Defiant1337 I certainly do not have problems reading, but I do have an issue with rudeness.

        I was trying to show how you could contact 'someone at Smarty', hence my point about us not being employees on the Community Forum.

        Humble apologies if you found that difficult to understand. I'll certainly resist in the future!!