Forum Discussion

Cassandr_889434's avatar
Cassandr_889434
SMARTY Rookie
03-10-2023
Solved

Restrictions from 3 network

I use the smarty sim in a 4g house router due to my rural location and have found that adult listed sites are now blocked by the 3 network. There are no restrictions through the router or through the...
Adult filter
Three network
  • jassingh's avatar
    jassingh
    04-10-2023

    So, you have disabled the adult content filter and you're still seeing sites blocked? Did you restart your device after the filter was disabled?  I would suggest getting in touch with the web chat so they can troubleshoot this for you as normally once the content filter is removed then restrictions are lifted.

jassingh's avatar
jassingh
SMARTY Motivator
04-10-2023

So, you have disabled the adult content filter and you're still seeing sites blocked? Did you restart your device after the filter was disabled?  I would suggest getting in touch with the web chat so they can troubleshoot this for you as normally once the content filter is removed then restrictions are lifted.