Forum Discussion

Wildslaw48's avatar
Wildslaw48
SMARTY Pioneer
11-01-2025

Requesting a new number

Hi. I’ve had a sim that my son has been using for about 3 months. He’s just asked me if he would be able to get a new number as he’s getting a few calls that he doesn’t want. I haven’t the slightest idea of how I can do this! Does anyone know if I can do this and how I go about it!!

Many thanjs

3 Replies

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    11-01-2025

    You just need to start a web chat with Smarty support, they'll be able to issue your son with a new number.

    • Wildslaw48's avatar
      Wildslaw48
      SMARTY Pioneer
      11-01-2025

      Thank you. I’ll do that 

      • MSF's avatar
        MSF
        SMARTY Guru
        12-01-2025

        Wildslaw48 When you contact Smarty Support, it would be a good idea to explain why you want a number change.