Forum Discussion
Michael29101960
16-05-2023SMARTY Pioneer
Replacement sim
Is there any way i can receive a replacement simcard (old one damaged) without losing the use of phone while i wait for a replacement simcard
- 16-05-2023
Michael29101960 Unfortunately not, as this article explains: https://help.smarty.co.uk/en/articles/1215834-what-to-do-if-your-sim-card-gets-lost-or-stolen
GrahamC_2045833
16-05-2023SMARTY Pioneer
Just ask, as described here:
https://help.smarty.co.uk/en/articles/1215856-changed-your-device-and-need-a-different-sim
- MSF16-05-2023SMARTY Guru
GrahamC_2045833 I think this deals with the size of the SIM card - they offer to send out another sim if you don't have the right size. I still think that they will cancel the existing one until you get the new one and activate it.