replacement sim

I've been waiting for a replacement SIM card for a week and am still waiting. I ordered it again but received no email confirmation. I spoke to support in the chat, and they told me to order it again. However, I don't know if the order went through because I received no confirmation. The support agent left the chat open, but they are no longer there, and I can't use the chat to speak to someone else.

I need my telephone number its stopping a lot of things

I need my telephone  number for many things ...