Forum Discussion

graemebowd's avatar
graemebowd
SMARTY Pioneer
14-03-2023
Solved

Remove payment option

Does any one know how to remove a payment option? My account lists several debit cards I have used for payment in the past, as well as the current one.  I want to remove these from the list (housekee...
  • Chalkychap's avatar
    14-03-2023

    I think if you remove the auto-renew option, you might be able to remove out-of-date payment methods.

    There's room for improvement for online payment method management in the online SMARTY account, but that's probably not going to happen anytime soon.

     

  • JodieC's avatar
    14-03-2023

    Hey graemebowd 

    To delete payment details you will need to turn off auto-renew in your account.

     

    • Save these changes and exit the page.
    • Go back into payment settings, turn off "securely store payment details".
    • Save these changes and exit the page again.
    • Now, no card details will be stored so you can re-add the details you want in your account.

    Let me know if this works for you!