Forum Discussion
5 Replies
- MSFSMARTY Guru12-05-2023
Hello Alexand_18005 . here is a Help article that explains it: https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty
Essentially, you copy and paste the link to the friend and they click on it.
- Alexand_18005SMARTY Maverick15-05-2023
Thanks MSF however they have done that but there's no option to use the SIM card I have given them. Instead, the only option is to order a new SIM card in the post. Is there a way they can sign up using the referral link and the sim card I give?
- MSFSMARTY Guru15-05-2023
Alexand_18005 Here is the help article from Smarty - https://help.smarty.co.uk/en/articles/1403698-how-can-i-refer-a-friend-to-smarty
You will see that your friend should be able to simply follow the link that you sent. If that did not happen, you will need to web chat with Support to get it sorted.
- ArturYu_1088757SMARTY Pioneer30-07-2023
You need to order a sim online first, then contact support and they will be able to assign your number under what you ordered, but it is essential to contact support before your sim dispatched
- ArturYu_1088757SMARTY Pioneer30-07-2023
you need to place order online following instructions given on website, then contact support before the sim dispatched, and they will be able to assign your existing number (it should be brand new, unused one) under your placed order