Forum Discussion

Winfiel_1447895's avatar
Winfiel_1447895
SMARTY Pioneer
17-11-2023

Recent summary Usage history not showing

When I am logged in and go to look at the Usage history summary I can only see months up to last January (2023) (see below), the last 9 months (up Sep/Oct 2023) are missing! I can see the details by clicking on 'View all by month' but really I want the recent monthly summaries.

Dashboard

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    17-11-2023

    Winfiel_1447895 Probably best to take this up with Support Team via web chat so that they can look into your account.

    Are you using the website or app? Have you tried both?

    • Winfiel_1447895's avatar
      Winfiel_1447895
      SMARTY Pioneer
      17-11-2023

      Thanks for the reply. I am using the website.

      • MSF's avatar
        MSF
        SMARTY Guru
        17-11-2023

        Winfiel_1447895 

        Do you see a small downward-pointing arrow (where my red arrow in the screenshot is indicating)?

        If so, click on it and you can choose a month to view

         When you open Usage it normally gives an overview of total usage for each month (not broken down). You can then click on "View all by month".