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BrianFle_441327's avatar
BrianFle_441327
SMARTY Pioneer
25-09-2024

receiving calls

Ported over today, received confirmation its succeful now not receiving calls

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-09-2024

    BrianFle_441327  Did you try turning off and then back on after a minute or two? This sometimes forces phone to correctly register to network.

    Also, did you get a message telling you that the process is complete? Does the ported number show in your Account Dashboard?

    • BrianFle_441327's avatar
      BrianFle_441327
      SMARTY Pioneer
      25-09-2024

      Yep. Restarted and received notification that the number has ported over. Its showing as the right number in my account. 

      I must say though. The signal is appalling compared to 1p mobile

      • MSF's avatar
        MSF
        SMARTY Guru
        25-09-2024

        BrianFle_441327  But all is working as it should, albeit signal level not as you hoped for?

        Did you check coverage for your area and also network status?