Forum Discussion

robertc_3189722's avatar
robertc_3189722
SMARTY Commentator
10-06-2025
Solved

WiFi Calling fails June 2025

Unable to make wifi calling from phone, it has worked fine since January 2025 - same phone - same internet company. Contacted wifi provider no issues on line. Now reaching out to smarty gang. Have la...
  • WelshPaul's avatar
    WelshPaul
    10-06-2025

    Apple has just released carrier profile 64.2 which fixes the issue. 

    Go to Settings > General > About and you should get a popup allowing you to install the new carrier profile.

  • MartinG_2971265's avatar
    MartinG_2971265
    11-06-2025

    This has worked for me. Settings > General > About > Network Provider now updated says "Three 64.2". Rebooted the phone and now Wi-Fi calling is back up and running. Thanks WelshPaul without your help I'd still be in limbo!

  • GuyHarte_951807's avatar
    GuyHarte_951807
    11-06-2025

    Thanks Paul. Spent an hour with Smarty help yesterday to try and resolve.

WelshPaul's avatar
WelshPaul
SMARTY Centurion
10-06-2025

Apple has just released carrier profile 64.2 which fixes the issue. 

Go to Settings > General > About and you should get a popup allowing you to install the new carrier profile.

MartinG_2971265's avatar
MartinG_2971265
SMARTY Pioneer
11-06-2025

This has worked for me. Settings > General > About > Network Provider now updated says "Three 64.2". Rebooted the phone and now Wi-Fi calling is back up and running. Thanks @WelshPaul without your help I'd still be in limbo!