Forum Discussion
why will a non volte phone lose all service in 2025
Traditional calls and texts can’t be made over 4G or 5G connection, they come in and go out over a data connection known as VoLTE. Disable VoLTE or attempt to make a call on a device that isn’t VoLTE capable and your connection will drop to 3G or 2G to complete the call.
i should still be able to use 4G data, my device should become like a 4G data only device
- Linsey01-07-2024SMARTY Moderator
Hey! 🙌
In 2025, the shutdown of 2G and 3G networks will result in non-VoLTE phones being unable to make voice calls or send SMS messages. This may limit their functionality to data services only. In order to ensure continued service, we recommend considering upgrading to a VoLTE-capable device.
The shutdown of 2G and 3G networks is mainly being implemented by telecommunication companies in order to optimise their spectrum usage and lower costs, in response to consumer preferences and advancements in technology. Government and regulatory bodies are also involved in helping to facilitate this transition by encouraging the adoption of more efficient and advanced network technologies.
SMARTY's coverage checker should inform you when the 3G network will be switched off in your postcode: Coverage checker | SMARTY.
-Linsey
- lukefow_223618701-07-2024SMARTY Commentator
the information on the three website says calls, texts AND DATA will only work when using a 4g calling device, suggesting data will not work