Forum Discussion
[We Value Your Feedback] Share Your Experience with Our Login and Authentication Process
Hi Just confused why tha extra security. I can log into my banking app with just my fingerprint, but Smarty also wants to send a text everytime. Bit over the top don't you think.
I will tell you a little story. I have 3 friends in there 80's who not able to do pay as you go because some operators no longer use swipe top up cards. So i get 3 sims one for each , fit to there phones, manage the account online . I was abe to check balances and top up for them and they would pay me later. Some wise guy decided to start sending these texts with log in codes to the phones. As the people not into texts i was unable to access these accounts so could not top up phones easily anymore. That was a brilliant way to lose customers....... and cause more problems
BarryCh_2181514 Don't forget that the verification code can be sent to the email address associated with the account.
When your banking app starts up, firstly it relies on you already logging into your phone via code, fingerprint, face etc. The app then usually secures your phone before you accesss the account.
When you use smarty app something similar applies but when you log in via the webpage, it could be anyone using your email and password on any device - this is far less secure and therefore puts your personal info in the firing line.
Not really complaining just saying it overly security minded in my opinion.
BarryCh_2181514 Fair enough, but how would you all feel if some oik had managed to hack into your account and get info about who you call and when, what you had used in the past, your email address and a lot of other details?
A thought - can you put the three friends into a group with you and then manage their payments from your account? - plus you can all get a discount on standard plan prices.
