Forum Discussion
Virtual phone number not working
Looks like a standard mobile number and you should be able to call it using either 07520, 00447520 or +447520.
Sedona When you say "on your end" - we are the community forum and not Smarty themselves.
I suspect that the number you are calling is not either an 01,02,03 or STANDARD 07 UK mobile number. If that is the case, you will need credit on your account to pay for such a call as they are not included in any Smarty plan.
Please check the Price Guide for charges to special numbers.
MSF I put in +44 at the front of number hmmm, thing is I can receive SMS texts of which i tested ok
Cheers.
Sedona I took a look at their website and it seems quite complicated. It is using internet calling as far as I can see and therefore it seems logical that you would need the +44 in front of a UK number.
I added o in with number problem solved cheers 👋😀
What are the first five digits of your virtual number?
