Forum Discussion

DebBurf_1783737's avatar
DebBurf_1783737
SMARTY Rookie
23-12-2022
Solved

RE Unlimited data add on

Hi guys. I ran out of data and bought an unlimited plan add on etc. It's not worked for two days. What is the issue?

  • Rebekah_150's avatar
    24-12-2022

    Hey

    There are a few things that it might be but if you can pleas reach out to our chat team we can look inot this directly https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

    I hope this helps

3 Replies

  • Jamie's avatar
    Jamie
    SMARTY Commentator
    24-12-2022

    Test

  • MSF's avatar
    MSF
    SMARTY Guru
    24-12-2022

    Are you in the UK, or Roaming in EU?

    If it's the latter, you do not have unlimited data but it is limited (I think 12GB is considered fair use while Roaming)

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    24-12-2022

    Hey

    There are a few things that it might be but if you can pleas reach out to our chat team we can look inot this directly https://smarty.co.uk/contact and one of our advisors will be more than happy to help. Available daily from 8am – 8pm

    I hope this helps