Forum Discussion

akis's avatar
akis
SMARTY Pioneer
08-10-2023

Two or more SIMs on same email/account

I got a new Smarty SIM and am happy with reception at home. In the package there was another Smarty SIM which I want to use on another phone. When I try to activate the other SIM it asks for a SMART...
JJP2's avatar
JJP2
SMARTY Pro-coach
09-10-2023

This is the Smarty community forum, we are Smarty customers. None of us work for Smarty.

With Smarty, it’s one SIM & one email address per account, so that’s the way to go, irrespective of whether you think it’s ridiculous. OR go for the group option, which yes, means waiting around two days for Royal Mail to deliver a new SIM from Smarty.

You have options, it just depends whether you take them or not.

akis's avatar
akis
SMARTY Pioneer
10-10-2023

Hi, thanks for the confirmation. OK, I have made a group, and ordered another SIM, and am waiting for it to arrive. 

  • CRAIGSH_1320032's avatar
    CRAIGSH_1320032
    SMARTY Pioneer
    22-11-2023

    Hi, i've done this and still waiting for new sim to arrive after 5 days, did yours take a while to come through?  Was it straightforward activating through the group when it arrived?

    Thanks,

    • MSF's avatar
      MSF
      SMARTY Guru
      23-11-2023

      CRAIGSH_1320032  There are some problems with postal services at present. You can always order another sim and then activate and pay when you get it.