Forum Discussion
Transfer from giffgaff eSIM
It's sorted now. The issue was that when I put in the physical sim from Smarty, the phone recognised it as being a second sim so assigned it as a business sim. Once that's done, THERE IS NO WAY BACK, and Smarty probably out to be alerting people to this.
I needed to have deleted the eSIM first and the installed the Smarty Sim.
I've had to factory reset and recover from a back up and then repeat the steps.
MikeHib_3002982 I also suspect (others may be able to shed more light on this...) that if you get rid of the Esim, then the phone will only have the physical Smarty sim to use.
Did you try the Esim to see if it is still working?
It's sorted now. The issue was that when I put in the physical sim from Smarty, the phone recognised it as being a second sim so assigned it as a business sim. Once that's done, THERE IS NO WAY BACK, and Smarty probably out to be alerting people to this.
I needed to have deleted the eSIM first and the installed the Smarty Sim.
I've had to factory reset and recover from a back up and then repeat the steps.
MikeHib_3002982 Was there no possibility of making the physical sim the primary one? I say this because when I used an Esim while travelling, I needed to nominate either the physical sim or the Esim as the primary for data and also for calls. Upon return to UK, I deleted the Esim and there was no issue.
No, there was no option that I could find. I googled and Reddit suggested that it was a "feature" of adding a physical after an Esim and that a reset would sort it.
