Forum Discussion
Top up not working
Hi my pay as you go account is topped up by my credit is not activated. Please help
Hi TaraIah_1582073 I think you have started two threads on the same topic somehow. I have replied on the other one.
Can you please help
TaraIah_1582073 You should have activated the Smarty sim by buying a plan. Once it is active, you will see that on your account dashboard - it shows what you bought.
You may need to wait a little while for it to activate. You may also need to turn your phone off and on to get the sim to register on the network with the new number you now have.
