Forum Discussion
Text Message not received - TCL 30+
@SandyDoh_124196 As @JJP2RidesAgain says, you need to check the number that those texts come from. Some organisations use short code texts and Smarty doesn't support that system. There have been many posts in the past about this issue but the company has not changed anything yet.
If it is vital that you are able to receive those short code texts, unfortunately you have no option but to change to another network that does support the system.
Hi
Many thanks for your help - appreciated. Had no problems with other companies that required a verification code or proof of access except now and only with Amazon from whom I require a (2 step) verification code which I am not receiving to access my account/order Take care
SandyDoh_124196 A quick search of Google suggests to me that amazon do in fact use short code number for texts and this may be the problem. Not everybody sends verification codes via short code (fortunately)
