Forum Discussion
TimTdd_2654098
21-02-2025SMARTY Pioneer
Support
Does anyone at SMARTY offer support here? All the posts I've seen are all very old. My question, have a smarty sim in a spare phone, ordered two new sims for other family phones. When I tried settin...
MSF
08-09-2025SMARTY Guru
rokejulianlockh I always do tag people in when I reply to them.
It is possible to get support via the web chat service. Initially you deal with a chat bot but should see the option to 'speak' to an agent. This is not an instantaneous reply service though.
If you have a Complaint, there is an option to be called or receive an email.
rokejulianlockh
08-09-2025SMARTY Maverick
MSF, luckily, the e-mail address still works regardless. I presume that they merely wish to discourage it.
MSF wrote:rokejulianlockh I always do tag people in when I reply to them.
That's my signature. Blame the forum software for not making that obvious, although I'll attempt to make it more explicit.