Forum Discussion

Defiant1337's avatar
Defiant1337
SMARTY Maverick
21-10-2023

S23 Ultra Poor Call Quility

Every other call I get the caller complains of it cutting out and not being able to hear me even though its fine at my end and signal strengh is ok (different locations), I've been told the network c...
WelshPaul's avatar
WelshPaul
SMARTY Centurion
26-10-2023

If everyone just skipped the community forum and went directly to SMARTY through one of their contact methods then what is the point in SMARTY having a community forum? Static content such as guides and promotional content can be provided through the main website.

Anyway, I'm experiencing the same problem as you @Defiant1337. I have an iPhone 14 Pro, have good 4G/5G signal and calls dip in and out both ends. This was not a Wi-Fi call btw. I had to just call someone back on their landline using my second line/SIM (Vodafone eSIM) on my iPhone 14 Pro because the SMARTY line kept going quiet at times on both ends. No such issue when using Vodafone to complete the call.

Defiant1337's avatar
Defiant1337
SMARTY Maverick
26-10-2023

I can hear people just fine on mine its just the end user who complains of it cutting out