Forum Discussion
Port number by mistake
AFAIK there isn't anything you can do. There's a possibility of changing the SIM number (phone number) if you have a web chat with a Smarty agent.
If this doesn't work, then the next best answer is to use any plan you have bought (assuming you've already bought a plan) and towards the end of the plan time, ask Smart for a new SIM. Remember to just order the SIM and ensure you don't port any number. This will give you a new number.
Strandloper I haven't given a PAC code to smarty but when I ask for a stac code from previous provider it tells me a PAC code is already being used and can't issue stac code until that has been used. I'm at a loss as to what I've done.
There may have been a glitch in the system that has given rise to your number issue, rather than anything you've done.
It may be worth contacting a Smart Agent through the link below. They'll be able the get into your account details and hopefully sort this out for you.
Strandloper I was wondering if that would be the case I'll try that many thanks for your help
