Forum Discussion
WendyCa_2753861
10-07-2024SMARTY Rookie
Payments
I d like to put some credit on my phone but I can’t find a way to do this without going to a PayPoint? This seems very last century and I m disabled so not very convenient either . Thank you
AdrianSMARTY
10-07-2024SMARTY Commentator
Hi Wendy,
Thanks for the message.
Here is a guide on making payments for your SMARTY SIM;
https://help.smarty.co.uk/en/articles/952716-how-billing-works-with-smarty
Please feel free to raise a webchat with our Customer Support Team, they can assist you further with any enquiry, they are online 7 days a week between 8am-8pm and can be contacted directly here https://smarty.co.uk/contact
Remember to ask to 'talk to a PERSON', rather than the bot.
Alternatively, as you have mentioned that you have a disability, you may wish to register to use our Accessibility Services, if this would suit you better. Give us a call on the number below;
- Email - SmartyAccessibilityServices@three.co.uk
- Tel - 0333 338 1047
- SMS - 08000338011
Have a great day! -Adrian.