Outgoing call problems

Hi Leslie,

Please get in touch with our web chat team at your earliest convenience so we can have a closer look at this: Contact us - FAQ | SMARTY

An automated BOT will take some details from you initially, but will give you the option to connect with an agent. 

Web chat is open from 8am-8pm, Monday-Sunday - We hope to hear from you soon 😊

LeslieC_2531490 No, you are not connected to an agent. as I explained above, we are custoemrs and members of the forum, just like you.

When you explain a problem here, it is quite common for one of the members to try and offerhelp and advice.

As I said, marking a post as Acceptable Solution will possibly make people skipto the next thgread as they believe that yours has been adequately answered.