Forum Discussion
ColinHu_1542548
29-03-2024SMARTY Pioneer
Out of plan not updating
My daughter is abroad with school and I received a message that she had 19p left. So I paid £10.00 for more and received this.... Just to confirm, you've bought a £10.00 Out of plan add-on. Wi...
MSF
31-03-2024SMARTY Guru
ColinHu_1542548 Did you use the app or the web page? Web page often more reliable.
JohnDunc_715314
29-11-2024SMARTY Rookie
Mine out of plan continues to show £22 even when I don't have any money in it. So it never updates it seems.
- MSF30-11-2024SMARTY Guru
JohnDunc_715314 Well, as long as your plan updates each month, there is nothing to worry about - as long as you do not rely on there being £22 in credit.