Forum Discussion
ZahidAz_1892899
01-05-2024SMARTY Maverick
No mobile service all day today, no help from Smarty
Both myself and my wife have Smarty SIMs in our phones. Since this morning we have had no mobile service, even though the mobile signal symbol is on. When either of us make a call to anyone, the scre...
ZahidAz_1892899
01-05-2024SMARTY Maverick
This is totally unacceptable behaviour by Smarty. Their agent this morning gave me quite stupid replies. Our mobile service is still cut off and Smarty are not replying in their chat.
- MSF02-05-2024SMARTY Guru
ZahidAz_1892899 Did you try a Network Status check? That would give the answer without so much frustration.
As forum members like you, we have no information on when an issue will be resolved.
- JJP2RidesAgain01-05-2024SMARTY Centurion
This is the Smarty Community forum, we are customers just like you.
Webchat is available from 08.00 - 20.00 each day
Try again tomorrow, but raise a complaint
Are you new to Smarty ? Have you moved home recently ? What phone(s) are you using ?