Forum Discussion
[Network Issue] Service Update - Resolved
It’s not a phone issue. I have the same issue. I literally had the phone in front of me when I got a call. The phone didn’t ring and the call went straight to voicemail. I tried calling the number, just silence, followed by 3 beeps and call dropped.
I then put phone into airplane mode and then immediately disabled it so the mobile connection would be re-established. After that I could access my voicemail and make calls again.
i then tried to make another call within 5 mins and again silence followed by 3 beeps and call dropped.
So the problem is with Smarty network not with my phone.
Same here it’s 10000% a smarty mobile issue embarrassed them selfs trying to pass the buck on me or my iPhone 12 128GB i emailed OMBUDSMAN and smarty within the same email as the smarty staff kept making me reset my iPhone and enter different APN ‘s which really don’t make any difference I emailed them screen shots of OOKLA speed tests showing (( 4.00 Mbps )) at the highest speed that day which won’t even open a webpage or anything missing emails , extremely important doctors, hospital, elderly mothers calls and unable to call out ( it’s 5th march 2025 and still being told they can’t help due to NETWORK SIGNAL .. “”CONGESTION “” issues which is a lie because the issue is at more than ONE of my central London addresses !!
