Forum Discussion
YulianK
23-01-2025SMARTY Community Manager
[Network Issue] Service Update - Resolved
[UPDATE]
Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full...
Michael_2109378
23-01-2025SMARTY Pioneer
HI
Wounder if anyone can help, i was on a call and the line dropped, i now have no phone line what so ever , people can't ring me and i cant ring them.
The data network still works and i get text but i cant log into my account at all via the app, when i tried the when i try on the browser i get an error too.
It not my phone as i have 3 and 2 other number they all work and i tried the sim swopping and it makes no difference, its defiantly the network, but i am struggling massively and are totally cut off from my customers, i sent an email to support but waiting back from them.
Any advice would be great 😞
GreatMarko
23-01-2025SMARTY Maverick