Forum Discussion
GaryRit_3024632
24-12-2024SMARTY Maverick
I changed to Smarty. I ported my old number which worked. However, it still shows a temp number.
JodieC
28-12-2024SMARTY Moderator
Hey GaryRit_3024632
Thank you for reaching out to our SMARTY community forum!
If you have tried to reset network settings and this has not resolved the issue then I would recommend visiting your settings and check that your ported number has been updated on the 'Phone' part of your settings.
This step is commonly missed and is an easy fix for the issue you are facing.
If you require additional support, please contact our support team here:
I hope this helps! - Jodie
DavidHe_2773133
05-01-2025SMARTY Pioneer
got same issue can’t change the number in phone as just goes back to temp. one i messages won’t work on my ported number but calls do
- MSF06-01-2025SMARTY Guru
DavidHe_2773133 Try network reset on your phone.