Forum Discussion

AllanTa_3194570's avatar
AllanTa_3194570
SMARTY Pioneer
29-01-2026

Help

Hi, my Dad has a SMARTY account and I was referred as a friend. I set up my number and have accidentally moved my number to his device. What can I do now to move the number back to my device?   
Natalie's avatar
Natalie
SMARTY Moderator
29-01-2026

Hello AllanTa_3194570​,

I'm sorry to hear this has happened.

Please contact our webchat team who can being the process of recovering your dad's number. You can reach the team here :

https://smarty.co.uk/contact.

- Natalie