Forum Discussion
EU Roaming
You can use your SMARTY plan's allowances while roaming in Spain AndrewSu_936885.
The only restriction being your mobile data allowance is limited to 12GB while roaming in the EU.
There's more information in the online help article at:
Roaming and international | SMARTY Help Centre
You can use your SMARTY plan's allowances while roaming in Spain AndrewSu_936885.
The only restriction being your mobile data allowance is limited to 12GB while roaming in the EU.
There's more information in the online help article at:
Roaming and international | SMARTY Help Centre
Could AndrewSu_936885 have used an EU data pass and been able to use their full 100GB?
Badger You can use 12Gb initially and then purchase a one day or three day Data Roaming Pas to use whatever is left.
N.B. you can only use up to the standard amount of data on that plan - if you have special offer e.g. 150Gb for the normal price of 100Gb, then you could only roam up to the 100Gb limit.
Thanks.
I've since done some digging as was able to confirm things. So as you have said, buying the EU Data Pass gives you access to what ever data you have left on your plan. So in my case I have an unlimited plan, so once the 12GB is used up (YouTube + child + several days) I buy a 3 days EU Data Pass and I get 3 days unlimited data in EU, which is actually ok.
I was able to speak to a support agent and they also confirmed, so I'm confident the 3 day EU Data Pass on an unlimited plan gives unlimited data. Thankfully the 12GB was only a few days short of the holiday 😋
