Forum Discussion
Download speed, but only for short periods
Just an update on this. My data speeds have now generally normalised, however I do think something is a foot because my service has been a bit all over the place!!
I work from home and my phone is generally in the same place in my home. The signal has been very variable 1-3bars. Sunday was 4G service only from lunchtime to around 1800?!…nothing on the network status checker. Tonight 1-2 bars of 4G…all bit random with no information?
Michael_T Not sure if this is necessarily relevant, but do you have a VPN turned on? I have often found that slows access to sites.
I don’t have a VPN, well not on my personal phone.
I have been chatting to SMARTY support this morning. was asked carried out the usuals, which I’d already done
1. SIM card take out, wait 5mins and off and on
2. Change to 3G, then back to 4G/5G…alas don’t have that option!
3. Toggle airplane mode on and off.
Lastly, I was asked to reset the network settings…which appears to have improved things for the moment. Time will tell, will see how things are over the next few days
