Forum Discussion
Data doesn't work despite a full 5G signal
Hey I'm a new smarty user, and have a 60GB data plan which is beibg used on an s23. My number has been ported from 02 just over a week ago and I'm able to send and receive calls and texts fine but ha...
I have tried in a second phone (my Dad who has a smarty sim that works) it still don't have data (I'm am currently in an area with a poor 4g signal, but his usually works outdoors)
Hi LauraC92 . Can you check your dashboard to see that you do actually have data available left on your plan?
If you do, then I wonder if there is a problem with the sim. Perhaps remove and gently clean and then replace in the phone.
If that doesn't work, I wonder whether a replacement sim will crack the problem.
