Forum Discussion
Christo_2934468
15-05-2025SMARTY Maverick
Can't vote in eurovision!
I'm trying to vote in eurovision which means dialling a shortcode. I've added some "out of plan" credit but still getting a looping "you've not been given access to this service" message. Can I not...
Tascha
16-05-2025SMARTY Moderator
Hi @Christo_2934468 unfortunately we don't currently support voice shortcodes. We currentlyonly support free and chargeable SMS shortcodes.
Christo_2934468
16-05-2025SMARTY Maverick
Customers really should be notified in advance, and it made very clear on the website, as I couldn't find reference to this anywhere. It's a really poor customer experience.