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Auto Renew experience
I am interested to know what other’s experience of the seamless auto renew process? I’ve been with SMARTY around 4 months, and every month, on the anniversary date, my account goes into pause at mi...
The way auto renewals work is payment should be accepted automatically.
However, if for any reason there's a payment failure (not enough funds for e.g). You will yes have a app saying service is paused but you won't be cut off until 12 hours after payment failure. This is a grace period so you've got time to make the payment.
Once the grace period is up, you won't be able to send or receive calls, texts or use any mobile data.
