Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Hi I'm trying to make a donation to a charity by SMS and it keeps failing with Error 38. Can anyone help sort this error issue?
- SimonPi_271931415-11-2024SMARTY Pioneer
This is still not an option, come on Smarty this is poor, otherwise an excellent service.
- MSF15-11-2024SMARTY Guru
SimonPi_2719314 That's because it relies on the short code sms system and they don't support that.
Loads of threads on this from way back.
- SimonPi_271931416-11-2024SMARTY Pioneer
yes I realise that! I was adding a comment to one of those threads having read it. It’s been quite a while and it’s still an issue for people and there’s no reason Smarty can’t use short codes.
- SimonPi_271931415-11-2024SMARTY Pioneer
Still does not allow, very poor. come on Smarty, otherwise an excellent service.
- KironReid17-11-2023SMARTY Pioneer
I was just trying to donate by text to the Vernon Kay Children in Need ultra marathon BBC Radio 2 appeal and it wasn't working. I thought I was doing something wrong. I don't normally donate by text message but thought it would be convenient this time. I'll donate on the web instead. Thanks for asking the question and for the answers.
- RonaMcg_171312417-02-2023SMARTY Rookie
Just found this out trying to get sms updates/notifications for trains. Time consuming having to constantly check the app or online for updates. Not happy
- Chalkychap17-02-2023SMARTY Trendsetter
Unfortunately, SMARTY don't currently support text messages to short-code numbers.
Perhaps you can make your donation online RonaMcg_1713124.
- Rebekah_15013-12-2022Team SMARTY
Hey Ewshot
we unfortunately do not support short codes so you will not be able to donate this way
- PaulWil_143174116-12-2022SMARTY Maverick
Will this important feature be added soon?