Forum Discussion

Jessica_2960525's avatar
Jessica_2960525
SMARTY Rookie
14-11-2024

Purchased an Add-On to call International. It Hasn't Been Applied

I purchased an add-on so I could make an international call.
My bank card was charged, but the add-on does not appear on my Smarty account and I'm unable to make the call.

How do I resolve this?

2 Replies

  • Unitysounduk's avatar
    Unitysounduk
    SMARTY Commentator
    14-11-2024

    Hi is the credit showing in your account when you go to dashboard add ons or have they charged you and you have received nothing 

    ?

  • MSF's avatar
    MSF
    SMARTY Guru
    14-11-2024

    Jessica_2960525 via a web chat with Smarty Support team.