Puc

AdrianM_2627117  So, you asked for one on a different post yesterday.

The answer has not changed. You need to read: https://help.smarty.co.uk/en/articles/1159752-getting-and-using-a-puk-code

Here's a free tip for you. If you would like some help, it is best to say something polite  like "Please could someone tell me how to get a PUK code? - Many thanks"