Forum Discussion

kieronh_2380329's avatar
kieronh_2380329
SMARTY Pioneer
24-08-2024
Solved

probably me being stupid but....

I got this 120gb sim for my android watch so I could use it as a mobile hotspot when out of wifi for my tablet or laptop. I changed (or thought i had) the hotspot to something I would remember. watch shows the new password but whenever I try logging on to the hotspot it says incorrect. Can i find out what my old password was or have i missed a step in changing it. Please help as i'm only able to use a fraction of my monthly data as a result

  • kieronh_2380329's avatar
    24-08-2024

    sorry, was working on the wrong idea, have now factory reset the watch and voila, 

2 Replies

  • kieronh_2380329's avatar
    kieronh_2380329
    SMARTY Pioneer
    24-08-2024

    sorry, was working on the wrong idea, have now factory reset the watch and voila, 

  • MSF's avatar
    MSF
    SMARTY Guru
    24-08-2024

    kieronh_2380329 I've not come across this problem before. 

    Have you forgotten the password for the Smarty account? If so, perhaps a web chat with Smarty Support could get them to reset it for you.

    If you've forgotten the password for your watch hotspot, have you consulted the manual for it?