Forum Discussion
Possible split port issue
Hi, it's been several weeks since porting to smarty. My signal has not been great but I've discovered I'm not getting landline calls at all. Customer service keep going in circles with the technica...
If you had a split port with EE and ported out to any network other than the network that was originally assigned the number, then you have made things more complicated. SMARTY can only deal with EE with regards to your split port issue, but EE won’t have all the files, or if they do, those files (or some of them) will be corrupt.
the best thing you can do is port the number back to the network that OFCOM assigned the number to. This will fix the split port issue.
