Forum Discussion

Victori_3241102's avatar
Victori_3241102
SMARTY Pioneer
20-03-2025

Porting a number in

Smarty tell me that my number has been successfully ported in, but I can't make or receive calls.  How can I resolve this please?

2 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    20-03-2025

    Victori_3241102 Your number should firstly show on your Account dashboard.

    If it does, then you can  turn phone off and then back on to force sim to register to network.

    If that isn't successful, perform a network reset in Settings on your phone. and that will hopefully do it.

    • Victori_3241102's avatar
      Victori_3241102
      SMARTY Pioneer
      23-03-2025

      Thank you. Helpful reply. I'll give it another try.