Forum Discussion

AzimKam_2888468's avatar
AzimKam_2888468
SMARTY Pioneer
03-12-2024
Solved

Ported my voice number to data sim

Hi, I have ported my voice and number to data only sim!, i can not activate voice and text bundle, what to do now?

  • MSF's avatar
    MSF
    03-12-2024

    AzimKam_2888468 You can ask Smarty Support if they can re-provision your data sim to become a voice and data sim. I believe this is done remotely by the network.

2 Replies

  • AzimKam_2888468's avatar
    AzimKam_2888468
    SMARTY Pioneer
    06-12-2024

    Thanks, issue sorted by customer support team after chat.

  • MSF's avatar
    MSF
    SMARTY Guru
    03-12-2024

    AzimKam_2888468 You can ask Smarty Support if they can re-provision your data sim to become a voice and data sim. I believe this is done remotely by the network.