Forum Discussion
Port-In Delay
Phone port finally went through this afternoon after I took up my case with three or four of Smarty's webchat agents. They escalated my case after I badgered them yesterday citing technical issues on their end.
Took a whole week. Good luck to anyone else doing number ports.
Jaybird , thankfully the case you raise is an example of very few that go wrong. Most port ins go well (and we don't hear about them). We all make mistakes occasionally.
Hopefully your port in will be sorted out soon
I understand things can go wrong on occasion and of course we all make mistakes, but can't say I'm feeling very reassured here.
My webchat agent has also apparently decided to go offline given I've been waiting for a response to a simple question for over 12 minutes now, and the green 'active' spot over his profile picture has now disappeared. Still no further information.
