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ChuinKe_2010397's avatar
ChuinKe_2010397
SMARTY Pioneer
16-07-2024

Poor/Non-existent coverage in Athens, Greece

Currently here and experiencing very occasional 5G signal but mostly ‘E’ - which doesn’t work. Have updated mobile network settings and hard resetted phone. Even tried manually selecting network but no difference. In desperation have paid for data eSIM - this works much better despite using same network as Smarty (Nova). So this suggests this is a Smarty or ‘3’ network problem? Disappointing as now tempted to change to different network when we return home - one which has better roaming coverage. 

4 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    16-07-2024

    ChuinKe_2010397 This has come up a few times before. I do wonder whether the networks in the EU give priority to their own customers. If the boot were on the other foot i.e. our network was being used by a lot of travellers from the EU, I would certainly hope that we would get priority.  

    If what I think is true, the situation may be the same whichever UK network you chose to roam with.

    • ChuinKe_2010397's avatar
      ChuinKe_2010397
      SMARTY Pioneer
      16-07-2024

      Yes that thought had also occurred to me but my wife and children are on different UK networks and they are not having the same problem as me. 

      • MSF's avatar
        MSF
        SMARTY Guru
        16-07-2024

        ChuinKe_2010397  Do you think that maybe some other networks pay more than Smarty/Three?