Forum Discussion
poor signal in HP2 area
Indoor signal in the HP2 area is extremely poor, especially for data. I was previously with giffgaff and had no issues accessing data inside my flat. I switched to SMARTY because of an attractive offer, expecting decent coverage, but the service has been terrible both indoors and outdoors. Even in the early hours of the morning it’s barely usable. I’ll definitely be switching back to giffgaff. Tethering is poor as well..
1 Reply
paddygn_4374454 Since you also have issues in the early hours, it's not a capacity issue. Check the coverage in your area here: Coverage checker. Also check the network status in your area in case there is any work happening on nearby masts: Network status checker. Try resetting your mobile network settings and see if that helps. Also try switching from 5G to 4G in case you are connecting to a weak 5G cell and slowing down the rest of your 4G Carrier Aggregation links.
If those look fine, I don't think there is much else to do other than switch back to GiffGaff if that provides better service in your area.
