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- RobertC_3415948SMARTY Pioneer26-09-2025
It is Friday and the Smarty mobile network has been down now for Three days in a row.
The Smarty status link shows there is a problem that's in the process of being fixed same message now for three days and no updates posted as to progress being made. I've chatted with a Smarty representative by text and they are totally without a clue and cannot give any indication as to when the network in the whole of Oxfordshire, will be back up.
I have five friends and family who I recommended to. SMARTY, living in Oxfordshire and they all have the same issue, all unable to make or receive phone calls.
I believe there is no contact phone number for Smarty, only the chat bot, which is appalling service. I wish I'd never left O2, as I'd been with them for over 20 years and never had a single issue.
I've had to go to the OXFORD Mail newspaper and speak to a reporter there and report this ridiculous situation and am compiling a list of other dissatisfied Smarty Oxfordshire customers having the same issue, so if your one of them, please let me know?
A very, very disappointed customer here.
Robert Clark